Terms of service
Overview
Welcome to Puzzle Guy Store. The terms “we”, “us”, and “our” refer to Puzzle Guy Store. We operate this website and online store, including all information, products, tools, and services made available to you (the “Services”). Puzzle Guy Store is powered by Shopify, which helps us provide these Services.
These Terms of Service (“Terms”) outline the rules and conditions governing your use of the Services. By visiting or making a purchase through the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.
1. Access and Account
By using the Services, you confirm that you are at least the age of majority in your country of residence. You may be asked to provide accurate and complete information such as your name, email, shipping address, and payment details. You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
2. Our Products
We make every effort to display products accurately, but variations may occur due to device settings or screen differences. Product descriptions, availability, and pricing may change without notice. We reserve the right to limit or discontinue products at any time.
3. Orders
When you place an order, you are making an offer to purchase. We may accept or decline your order at our discretion. Your order is not accepted until payment is processed and we send a confirmation email.
All purchases are subject to our Refund & Return Policy.
You confirm that your purchases are for personal use and not for resale.
4. Prices and Billing
Prices may change without notice. The price you see at checkout is the price you will be charged, excluding taxes, duties, and shipping unless stated otherwise.
You agree to provide accurate billing details and promptly update your information if needed. You confirm that you are authorized to use the payment method provided.
5. Shipping and Delivery
Processing and delivery times are estimates and may vary. We are not responsible for delays caused by carriers, customs, or events outside our control. Once the order is handed over to the carrier, the risk of loss transfers to you.
For full details, please see our Shipping Policy.
6. Intellectual Property
All content available through the Services—including text, images, graphics, video, and designs—is owned by Puzzle Guy Store or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of the Services without our written permission.
7. Optional Tools
We may provide access to third-party tools. These tools are provided “as is” without warranty. Use of such tools is at your own discretion.
8. Third-Party Links
The Services may contain links to third-party sites. We are not responsible for the content, accuracy, or policies of those sites. You access third-party websites at your own risk.
9. Relationship with Shopify
Puzzle Guy Store uses Shopify as the e-commerce platform. However, all purchases made in this store are made directly with Puzzle Guy Store. Shopify is not responsible for transactions between you and Puzzle Guy Store.
10. Privacy
Personal information provided through the Services is handled according to our Privacy Policy. Shopify may also process data as part of providing the platform.
11. Feedback
If you submit feedback, ideas, or reviews, you grant us a royalty-free license to use and publish this content. You confirm that your submissions do not infringe on any third-party rights.
12. Errors and Inaccuracies
Occasionally, information on the Services may contain errors or omissions. We reserve the right to correct these at any time, including after an order has been placed.
13. Prohibited Uses
You agree not to misuse the Services, including engaging in unlawful activities, distributing malware, impersonating others, or violating intellectual property rights. We may suspend or terminate access for violations.
14. Termination
We may suspend or terminate your access to the Services at any time. Certain sections of these Terms will continue to apply after termination.
15. Disclaimer of Warranties
The Services and all products are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation.
16. Limitation of Liability
To the fullest extent permitted by law, Puzzle Guy Store is not liable for indirect, incidental, or consequential damages arising from your use of the Services or products purchased through the store.
17. Indemnification
You agree to indemnify and hold Puzzle Guy Store harmless from claims resulting from your breach of these Terms or violation of any law or third-party rights.
18. Severability
If any provision of these Terms is found to be invalid, the remaining provisions will continue in effect.
19. Entire Agreement
These Terms, along with our policies, constitute the entire agreement between you and Puzzle Guy Store.
20. Assignment
You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.
21. Governing Law
These Terms are governed by the laws of the Czech Republic.
You agree that any disputes will be resolved in the courts of the Czech Republic.
22. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page. Continued use of the Services constitutes acceptance of the updated Terms.
23. Contact Information
If you have questions about these Terms, please contact us:
Name: Puzzle Guy Store by Ivan Danik
Phone: +420 774 390 301
Email: info@puzzleguy.store
Address: U Trojice 1042/2, 150 00 Prague, Czechia
Business ID (IČO): 06442188